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A Major Commercial Bank Partners with Yuanshuo to Build a Future-Oriented Long-Term Data Protection System

2026-03-30

Driven by the rapid development of financial technology and the national information security strategy, how to build a long-term data protection system that meets both localization requirements and addresses future massive data challenges has become a critical issue and strategic priority for many financial institutions in their digital transformation.

Recently, a major commercial bank entered into an in-depth partnership with Yuanshuo. By deploying Yuanshuo's domestically developed UniSpace distributed data protection platform and innovatively adopting a "one-vendor, multi-product maintenance" service model, the bank has not only ensured the stable operation of its existing systems but also opened up a new path for the long-term upgrade of its data protection system.


Responding to the Trend: Data Protection Challenges Amid Financial Localization

As the bank's information system architecture continues to evolve - particularly with domestic databases gradually entering core business systems - its data backup and protection system is facing unprecedented challenges. On the one hand, the long-standing Commvault backup system within the bank carries a massive amount of historical data, leading to increasing operational burdens. On the other hand, the existing CDM solution focuses primarily on short-term snapshot recovery, and its core capabilities do not cover the management and archiving of long-term backup data.

Additionally, over the next two to three years, the bank will progressively launch a number of new business systems based on domestic databases, which will also face stringent medium- to long-term data retention requirements. Coupled with regulatory pressure to continuously improve the localization rate of banking systems, how to properly manage the historical backup data within the Commvault system and build an efficient, compliant long-term data protection solution for future domestic applications has become a critical challenge for the bank. Against this backdrop, the bank began actively seeking a next-generation data protection architecture that could both complement its existing systems and lead the way forward.


Why Choose Yuanshuo?

After conducting extensive market research, the bank ultimately chose Yuanshuo. As Commvault's sole authorized technical support and on-site service provider in China, Yuanshuo possesses a deep understanding of Commvault's technical core and development roadmap. Its independently developed domestic UniSpace distributed data protection platform precisely addresses the bank's core pain points:

  • Unique "Dual-Engine" Management Capability: UniSpace can simultaneously manage Commvault backup indexes and its own indexes through a unified interface, enabling seamless management and operation of Commvault's medium- to long-term historical data.

  • Future-Oriented Distributed Architecture: Facing the need for long-term retention of massive future data, UniSpace's new distributed architecture and index management capabilities demonstrate scalability and management efficiency far beyond traditional solutions.

  • Strong Media Management Expertise: UniSpace inherits Commvault's strong expertise in managing media such as tape libraries and virtual tape libraries, and plans cross-LTO version tape migration capabilities, perfectly meeting the bank's strict requirements for managing long-term archived data.

  • Innovative "One-Vendor, Multi-Product Maintenance" Service Model: Yuanshuo is responsible for maintaining both Commvault and UniSpace, ensuring the stable operation of existing systems while effectively reducing operational complexity and overall costs.


Yuanshuo's "Three-Phase" Solution and Joint Innovation Plan

Based on the bank's current situation and future goals, Yuanshuo worked with the bank to develop a detailed phased implementation plan aimed at achieving the ultimate goal of moving from "smooth transition" to "unified operations."

1. Phase 1: Taking Over Historical Data for Seamless Integration

The core task of this phase is to leverage UniSpace's dual-engine management functionality to interface with the existing Commvault system, enabling the identification and management of historical backup data stored long-term in tape libraries. UniSpace will serve as the unified management platform, allowing operations staff to directly view and restore historical data from Commvault through this interface, while Commvault continues to act as the primary backup tool for new business systems. This approach effectively revitalizes historical data assets and significantly reduces operational costs.

2. Phase 2: Optimizing Strategies to Build an Efficient Backup System

In this phase, UniSpace will gradually evolve into the bank's unified long-term media management platform, taking full responsibility for data protection of business systems with retention periods exceeding 180 days. Both parties will jointly review existing backup strategies, combining "short-term snapshots" with "medium- to long-term protection" to form best practices. Meanwhile, UniSpace nodes will be deployed directly in newly launched systems, gradually transitioning new business data from Commvault to UniSpace.

3. Phase 3: Unified Operations for Full Control of the Domestic Platform

As the integration of historical data is progressively completed, the bank will achieve a minimized Commvault environment, retaining only necessary components for data recovery. UniSpace will become the unified operations platform for long-term backup data, meeting compliance audit requirements through features such as intelligent index recovery and permission mapping. At the same time, through the maintenance solution provided by Yuanshuo, the bank will realize a true "one-vendor, multi-product maintenance" dual-support structure, achieving autonomous control over its data protection system.


In-Depth Collaboration, Co-Creating the Future

This project award marks not only another milestone for Yuanshuo in the financial sector data protection field but also the beginning of deep collaborative innovation between the two parties. Starting in 2026, the two parties will engage in in-depth collaboration along four main lines: upgrading backup policies, connecting platform processes, implementing UniSpace, and building technical knowledge repositories. 

By 2028, the bank is expected to have established an efficient, sustainable data protection platform and process system based on Yuanshuo's technology system, achieving a qualitative leap in data protection capabilities, operational efficiency, and management standards.


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Privacy Statement

Anhui Yuanshuo Technology Co.,  Ltd. (hereinafter referred to as "We", "Us", or "Our") places great importance on the privacy and security of users' personal information.  We will comply with legal and regulatory requirements, take corresponding security protection measures, and strive to protect the security and controllability of your user information.

Our website primarily serves enterprise users. We recommend that you primarily provide enterprise information during registration. If you need to submit personal information to us, please carefully read and  thoroughly understand the full content of this "Privacy Policy"  (hereinafter referred to as "this Policy"). We aim to explain through this Policy how our website and the services provided collect, use,  store, and share your personal information, as well as how you can exercise your privacy rights.

Your use of our products or services, or continued use after we update this  Policy, signifies your agreement to the content of this Policy  (including updated versions) and your consent for us to collect, store,  use, and share your relevant information according to this Policy. Your methods of indicating consent include, but are not limited to, actively clicking "Agree" or "Accept" options, signing, etc.

This Policy will help you understand the following:

  1. How we collect and use your personal information.

  2. How we use Cookie technology.

  3. How we share, transfer, and publicly disclose your personal information.

  4. How we protect and store your personal information.

  5. How we handle the personal information of minors.

  6. How your personal information is transferred globally.

  7. Your rights.

  8. Updates to the Privacy Policy.

  9. How to contact us.

  10. Dispute resolution.

1. How We Collect and Use Your Personal Information

(I) Scope of Personal Information

  1. Personal information refers to any information recorded electronically or by other means that can, alone or in combination with other information,  identify a specific natural person or reflect the activities of a  specific natural person, excluding anonymized information. We will collect, use, store, and transmit users' personal information based on the principle of "minimization" and inform you of the purpose and scope of information use through user agreements, privacy policies, individual service interfaces, etc.

  2. The  personal information mainly involved in this agreement includes: Basic information (including personal name, phone number, email address, company name, job title, products you are interested in); Network identity identification information (including system account, mobile  phone number, IP address); Personal online activity records.

(II) Methods of Collecting Personal Information

We only collect your personal information when you visit Yuanshuo's website, request Yuanshuo to provide related services, or when a third party shares your information with us. For information shared by third  parties, we will receive and use your personal information in accordance with relevant laws, regulations, and third-party agreements, after confirming or requiring the third party to confirm the legality of the information source.

(III) We will only collect and use your personal information for the following purposes:

  • Website user registration and login;

  • You actively fill out interactive forms, etc., requesting services on website pages: If you wish to become our business partner, apply for a trial of our products, apply for compatibility certification with our products, learn about our company's business training information,  participate in bidding activities we release, or apply for a position at our company, you can actively fill out the interactive forms provided on our website, providing us with your personal information and necessary documents to better provide you with a specific service and,  when necessary, for our customer service personnel to contact you;

  • Community technical exchanges, questions, and posts;

  • Customer service and online communication inquiries;

  • Complaints and appeals: When you file a complaint or appeal with Yuanshuo, or when you are the subject of a complaint or a related party in a dispute, to facilitate contact with you or help resolve the complaint/appeal issue, or to verify content you posted on our website and clarify whether such content affects or harms our rights or the rights of others, we may also use the phone number you provided during registration to contact you.

  • Sending important notices and announcements to you;

  • Analyzing website operation to improve our products and services;

  • Protecting the security of our products, services, and customer or user data;

  • Receiving your relevant information provided by affiliated companies, business partners, and third parties;

  • Complying with and enforcing applicable legal requirements, relevant industry standards, or our agreements.

(IV) Authorization and Consent for Collecting and Using Personal Information

  1. Please note that if you refuse our collection of your personal information, you will only be able to browse part of our website's content. You will be unable to use the extended experience business functions provided by our website or achieve the optimal experience, such as product trial functions, community exchange functions, etc., but this will not affect your normal browsing of this website.

  2. Please note that as the products or services provided by our website to you are constantly updated, or different products or services require different personal information, if a product or service not mentioned above collects your information, we will separately explain the content of information collection to you through page prompts, interactive  processes, website announcements, etc., before you use or apply to use the specific service provided by our website, to obtain your separate consent. Such explanation constitutes part of this Policy, and the personal information is subject to the terms of this Policy.

(V) Exceptions to Authorization and Consent for Collecting and Using Personal Information

You fully understand and agree that in the following circumstances, collection and use of your personal information do not require your authorization:

  • Circumstances related to national security and national defense security;

  • Circumstances related to public safety, public health, and significant public interests;

  • Circumstances related to criminal investigation, prosecution, trial, and execution of judgments, etc.;

  • Situations where there is sufficient evidence that the personal information subject has subjective malice or abuses rights;

  • Situations where responding to your request will cause serious harm to the legitimate rights and interests of you or other individuals or organizations;

  • Circumstances involving trade secrets;

  • Other circumstances stipulated by laws and regulations.

2. How We Use Cookie Technology

(I) Use of Cookies

To meet your personalized needs for an online experience and to provide you with easier access, we may send one or more small data files called  "Cookies" to your computer or mobile device. The Cookies assigned to you are unique and can only be read by a web server in the domain that  issued the Cookie to you. The purpose is to simplify steps for repeated  logins, store your browsing preferences, help determine your login status, and ensure account information security.

We will not use Cookies for any purpose other than those stated in this Policy. You can manage or delete Cookies according to your preferences.  You can clear all Cookies saved on your computer. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies according to your needs. Alternatively, you can also clear all Cookies saved within the software. However, if you do so, you may need to personally change user settings each time you visit the Yuanshuo website, all previously recorded corresponding information  will be deleted, and it may have a certain impact on the security of the services you use.

3. How We Share, Transfer, and Publicly Disclose Your Personal Information

(I) Sharing of Personal Information

After obtaining your explicit consent, we may share your personal information in the following ways:

  • Sharing your personal information with our affiliated companies: We will only share necessary personal information and will be bound by the purposes stated in the privacy policy. If an affiliated company wishes to change the purpose of processing personal information, it will seek your authorization and consent again. Our affiliated companies include any company or institution that we currently or will in the future control, are controlled by, or are under common control with, as well as the legal successors of the aforementioned companies or institutions.  "Control" refers to directly or indirectly possessing the ability to influence the management of the mentioned company, whether through ownership, voting shares, contracts, or other legally recognized means.

  • We may entrust trusted business partners, service providers, etc., to provide website services. Therefore, we may share certain of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for lawful, legitimate, necessary, specific, and clear purposes and will only share the user information necessary to provide the service. Our partners are not authorized to use the shared user information for any other purpose.

  • We may share your personal information externally as required by laws and regulations, for litigation or arbitration resolution needs, or as requested by administrative or judicial authorities according to law.

(II) Transfer of Personal Information

Except  in the following circumstances, we will not transfer your personal  information to any company, organization, or individual.

  • Circumstances where we obtain your explicit authorization to transfer your personal information to a third party;

  • In  the event of our merger, acquisition, or bankruptcy liquidation, if  personal information transfer is involved, we will require the new  company to continue receiving, processing, using, and transferring your  information according to this Policy. If consensus cannot be reached, we  will require the new company to seek your authorization again.

(III) Public Disclosure of Personal Information

We will only publicly disclose your user information under the following circumstances:

  • With your explicit consent or based on your active choice;

  • As required by law, legal proceedings, or mandatory requirements of government authorities, we may publicly disclose your personal  information as required.

4. How We Store and Protect Your Personal Information

(I) Storage of Personal Information

  1. Location of Information Storage
    We  will, in accordance with legal and regulatory requirements, store user personal information collected within China within China. There is no collection of user information overseas.

  2. Duration of Information Retention
    Generally,  we will retain your personal information during the period you use our  website or the services provided, and your personal information will be  retained for the minimum period required by law.

  3. Deletion or Anonymization of Stored Information
    Under the following circumstances, we will delete or anonymize your stored personal information:
    (1) You actively request us to delete personal information, such as canceling your Yuanshuo account;
    (2) Your personal information exceeds the retention period, except where prohibited by law from deletion or anonymization;
    (3)  In the event our website ceases operations, we will notify you via push  notifications or announcements and delete your personal information or  anonymize it within the period stipulated by law.

(II) Protection of Personal Information

  1. Data Security Technical Measures We Take
    We  take your privacy and personal information security very seriously. We  have adopted reasonable and feasible security protection measures in  line with industry standards to protect your information from  unauthorized access, public disclosure, use, modification, damage, or  loss. For example, data exchanged between your browser and the server is  protected by SSL protocol encryption; the website provides secure  browsing via HTTPS protocol; encryption technology is used to enhance  the security of personal information; trusted protection mechanisms are  used to prevent personal information from malicious attacks; access  control mechanisms are deployed to ensure that only authorized personnel  can access personal information as much as possible.

  2. Other Security Measures We Take to Protect Personal Information
    We  manage the storage and use of personal information by establishing  internal data security management specifications. We conduct  comprehensive security control over data through information access  confidentiality agreements, monitoring, and audit systems. We have also  established an information protection responsibility department and a  data security emergency response organization to promote and guarantee  personal information security and enhance security awareness. We also  regularly hold security and privacy protection training courses to  strengthen awareness of the importance of personal information  protection and conduct regular security audits.

  3. Your Understanding:  The internet environment is not 100% secure. We will do our best to  ensure the security of the personal information you provide to us. If  you have any questions about our personal information protection or  discover that your personal information has been leaked (e.g., your  account password has been stolen), you can contact us via the customer  service email: saies@yuanshuo.com.

5. How We Handle the Personal Information of Minors

  1. We  highly value the protection of minors' personal information, especially  children under 14 years of age. Our products, website, and services are  intended for adults and primarily for enterprises. We do not recommend  minors to register on our website.

  2. If  you are a minor, before using our website or services, you should  obtain the prior written consent of your parents or legal guardians and  ask your parents or legal guardians to read this Policy carefully. We  will protect your personal information in accordance with laws and  regulations and the requirements of this Policy.

  3. For  the creation of minor accounts with the consent of parents or legal  guardians, we will only use, share, or disclose your information when  permitted by law, with the explicit consent of parents or legal  guardians, or when necessary to protect the minor.

  4. If  we discover that we have collected a minor's personal information  without prior consent from the minor's parents or legal guardians, we  will immediately delete the relevant data.

6. How Your Personal Information is Transferred Globally

In  principle, the personal information we collect and generate within the  territory of the People's Republic of China will be stored within China.  If it is necessary to transfer your personal information overseas, we  will separately obtain your authorization and consent and protect the  security of your personal information in accordance with laws and  regulations and this Policy.

7. Your Rights

(I) Inquire About or Correct Your Personal Information

If you wish to inquire about or correct your personal information, you can contact us via the customer service email saies@yuanshuo.com. We have dedicated customer service personnel to assist you.

(II) Delete Your Personal Information

Under the following circumstances, you can contact us via the customer service email saies@yuanshuo.com to request deletion of your personal information:

  • Our processing of your personal information violates this Policy or other agreements with you;

  • Our processing of your personal information violates relevant laws and regulations;

  • We collected and used your personal information without obtaining your consent;

  • You no longer use our website or the products or services provided to you;

  • We no longer provide you with products or services.

When  you delete information from our website, we may not immediately delete  the corresponding information from the backup system but will delete it  as soon as possible.

(III) Cancel Your Account

After  you actively cancel your account, we will stop providing you with  related services on our website and, upon your request, delete or  anonymize your personal information, except as otherwise provided by  laws and regulations.

(IV) Obtain a Copy of Personal Information

If you need a copy of the personal information we collect and store, you can contact us via the customer service email saies@yuanshuo.com for assistance in obtaining a copy of your personal information.

(V) Revoke Already Granted Authorization Functions

You can choose to actively revoke already granted authorization functions via the User Center.

8. Updates to the Privacy Policy

  1. To  continuously improve our website and the services provided, we may  update this Policy subsequently. Please visit these pages regularly to  understand and review such revisions. If we make significant changes to  this Policy, we will also notify you by publishing a notice or  announcement and re-obtain your explicit authorization and consent.

  2. "Significant changes" referred to in this Policy include:

    • Major  changes in the business model of the product, such as the purpose of  processing personal information, the type of personal information  processed, and how personal information is used;

    • Changes  in the subject of the privacy policy due to business adjustments,  transaction mergers and acquisitions, where the new receiving entity  changes the original processing purpose and method;

    • Major changes in the main subjects with whom personal information is shared or publicly disclosed;

    • Major changes in users' personal information rights and how they are exercised;

    • Changes in the contact details of the person responsible for personal information protection and complaint channels;

    • When  a personal information protection impact assessment report indicates  that the product has a significant impact on personal rights and  interests.

9. How to Contact Us

If  you have any questions or comments about this Privacy Policy, or if you  have any complaints or opinions regarding the processing of your  personal information, please contact us by sending an email to saies@yuanshuo.com.

10. Dispute Resolution

Any  dispute arising from this Policy shall be resolved through friendly  negotiation between you and us. If negotiation fails, either party has  the right to bring a lawsuit to the people's court with jurisdiction  over our domicile for resolution.

Anhui Yuanshuo Technology Co., Ltd.

Release Date: December 5, 2025


User Agreement

Anhui Yuanshuo Technology Co., Ltd. Website User Registration Agreement

Welcome to the website of Anhui Yuanshuo Technology Co., Ltd. (hereinafter referred to as "Yuanshuo"). Please read all the following terms of service carefully.

If you do not agree to any of the following terms, please stop using this website. Your use of or access to this website indicates your agreement to be bound by the following terms.

I. General Provisions

  1. This Agreement includes the "Anhui Yuanshuo Technology Co., Ltd. Website User Registration Agreement" and all types of rules, notices, announcements, etc., already published or that may be published on this website in the future (collectively referred to as "Rules"). All Rules are an integral part of this Agreement and have the same legal effect as the main body of this Agreement.

  2. Please fully understand that some services provided by this website require you to become a registered user before use. Yuanshuo provides you with the services under this Agreement in accordance with the provisions of this Agreement and the operating rules issued from time to time. If you choose not to register, it will not affect your ability to browse the basic content of the website.

  3. You must agree: This website has the right to formulate and amend this Agreement and/or various Rules from time to time as needed. When we change the services or the content of the agreement, we will announce it on this website. You can view historical versions via the user agreement link without separate notification. The amended agreement and rules take effect automatically upon release and become part of this Agreement. From the date of Yuanshuo's announcement, you can choose to continue using or terminate using the services provided by our website; if you continue to use the services, it indicates that you have fully read, understood, accepted, and will abide by the modified service or agreement content; if you do not agree with the modified content, you should immediately stop using the services.

II. User Account Rules

  1. You may need to provide some necessary information when registering or using the platform services. You must ensure that the information filled in and provided is true, accurate, and complete. Otherwise, you may not be able to use the platform services, or your use may be restricted, even affecting your ability to use specific functions of the platform. You shall bear the responsibility and losses arising from the information you provide being untrue, inaccurate, or incomplete.

  2. The platform has the right to decide whether to provide you with services based on the authenticity, accuracy, completeness of the information you provide, and whether it meets other conditions stipulated by the platform services. If the information you provide changes during your use of the platform services, you should update it promptly.

  3. You confirm that when you complete the registration process to use this service, you should be a natural person, legal person, or other organization with full capacity for civil rights and full capacity for civil conduct.

  4. After successful registration, you will have an account. You will be fully responsible for any damage caused to you, Yuanshuo, or any third party due to your failure to keep your account and verification code safe.

  5. If Yuanshuo discovers that you are not the registrant of the account or an authorized user of the registrant, Yuanshuo has the right to terminate your use of that account without notice.

  6. If you need to deregister your account, you have the right to do so through the methods and procedures published by the platform. We will provide account deregistration service after verifying your identity and resolving account-related disputes. After account deregistration, this Agreement terminates, and we will stop providing services to you. Of course, we also reserve the right to directly reclaim and deregister your account and stop services if your account meets the following conditions for recovery: (1) Violation of relevant laws and regulations; (2) Violation of these Rules; (3) Other circumstances.

  7. You must ensure that you log out of the website correctly at the end of each online session.

  8. You are responsible for keeping your account username, password, account verification code, and other information secure. Otherwise, any legal liability arising from such matters shall be borne by you. Any use of the platform service login account and credentials is deemed by the platform service as your own operation. The electronic information records generated by such operations are valid evidence of platform user behavior. If you discover any illegal use of your account or security vulnerabilities, please notify us immediately.

  9. Your registered account may not be sold, transferred, lent, gifted, or inherited in any way, except as otherwise provided by law, required by judicial or administrative authorities with Yuanshuo's consent, and upon providing qualified documents as required by this website and following the operational procedures. Otherwise, you shall bear all resulting consequences, losses, and responsibilities.

III. User Management

  1. You shall comply with local regulations, national laws, and relevant international laws applicable to the respective services when using various Yuanshuo network services.

  2. You guarantee the reasonable use of platform services and accept this Agreement and other policies, rules, announcements, and statements formulated and issued by us from time to time.

  3. When using Yuanshuo network services, you must adhere to the following principles:

    • Comply with all network protocols, regulations, and procedures related to network services.

    • Do not use the network service system for any illegal purpose.

    • Do not use the Yuanshuo network service platform to publish, transmit, disseminate, or store content that endangers national security, national unity, or social stability; or content that is defamatory, pornographic, violent, causes unease to others, or violates national laws, regulations, and policies; or set usernames containing such content; publish, transmit, or disseminate illegal advertising information, marketing information, or spam.

    • Do not infringe upon the patent rights, copyrights, trademark rights, reputation (goodwill) rights, portrait rights, privacy rights, property rights, or any other legitimate rights and interests of Yuanshuo or any third party.

    • Do not maliciously fabricate or assist in fabricating facts, evaluations, spreading rumors, or publishing information that disrupts social order or social stability.

    • Do not engage in any behavior that endangers computer network security, including but not limited to: using unauthorized data or accessing unauthorized servers/accounts; accessing public computer networks or others' computer systems without permission and deleting, modifying, or adding stored information; without permission, attempting to probe, scan, test the weaknesses of the Yuanshuo network service platform or network, or other actions that undermine network security; attempting to interfere with or disrupt the normal operation of the Yuanshuo network service platform or website, deliberately spreading malicious programs or viruses, or other actions that破坏干扰正常网络信息服务; forging TCP/IP packet names or parts of names; using the platform and services to upload any content harmful to network health such as viruses, trojans, or worms.

    • Do not engage in other behaviors prohibited by laws, regulations, policies, public order, good customs, social morality, or that infringe upon the legitimate rights and interests of other individuals, companies, social groups, or organizations.

    • Do not publish content containing other information prohibited by laws and administrative regulations.

  4. For the Yuanshuo Online Service Platform, as it provides you with real-time community interaction and communication functions, if you wish to use these platform functions, you need to additionally check and agree to the [Yuanshuo Online Service Platform Community User Management Regulations] before posting or commenting. The corresponding rules will also be linked in specific locations within the Online Service Platform section for your timely review.

IV. Website Content Statement

  1. The Yuanshuo website contains content owned, operated, licensed, and/or controlled by Yuanshuo, protected by copyright, trademark, trade secret, or other proprietary rights ("Website Content"). Yuanshuo reserves all rights to such Website Content. Yuanshuo grants you a limited, revocable, non-sublicensable right to view the Website Content solely for your internal use of the website. Furthermore, certain Website Content, including but not limited to text, images, data, opinions, suggestions, web pages, or links, may be used to a limited extent as permitted by laws and regulations.

  2. The Yuanshuo website strives to provide accurate materials and information, but Yuanshuo does not guarantee the accuracy, completeness, sufficiency, or reliability of these materials and content. Yuanshuo expressly disclaims liability for errors or omissions in these materials and content and makes no express or implied warranties regarding these materials and content, including but not limited to warranties of title, non-infringement of third-party rights, quality, and absence of computer viruses.

  3. Yuanshuo may modify the content on this website at any time without any notice or prompt. To obtain the latest version of information, please visit this website regularly.

  4. Yuanshuo does not make any promises, guarantees, or endorsements regarding any products, services, or information provided on the website. All products and services sold shall be subject to the sales contracts and terms separately signed between Yuanshuo and you.

V. Products or Services Provided

Due to the international or borderless nature of the internet, the information provided through this website is also international. Therefore, not all products or services mentioned on this website are available in your country or region. Please contact your local sales representative or agent to learn about the products or services available in your country or region.

VI. Third-Party Links

The Yuanshuo website may retain links to third-party websites or URLs. Accessing these links is at your own discretion. Yuanshuo does not guarantee the accuracy, completeness, sufficiency, or reliability of any information, data, opinions, pictures, statements, or suggestions provided on these links. Yuanshuo provides these links solely for convenience and does not signify Yuanshuo's endorsement or recommendation of such information, nor for promotional or advertising purposes.

VII. Use of Personal Information

  1. Typically, you do not need to provide any personal information to browse Yuanshuo's website. For specific purposes, if you voluntarily provide your name (including pinyin and similar forms), email address, telephone number, contact address and postal code, desired services or preference information, verification code, and other personal information required for registration or subscription to electronic information, it indicates that you understand the specific purpose and agree that Yuanshuo may use the personal information you voluntarily provide to achieve that specific purpose. Regarding how Yuanshuo uses your personal information, please refer to the [Privacy Policy]. The [Privacy Policy] is an integral part of the Yuanshuo User Registration Agreement.

  2. As Yuanshuo's products (including products from subsidiaries controlled by Yuanshuo) are trialed and downloaded through this website, if you wish to download and trial the corresponding subsidiary products, it will be done through this website. Your trial application, download records, and user information saved on this website may be sent to the corresponding subsidiary. Yuanshuo will strictly supervise the subsidiary's use and storage of your personal information in accordance with this Agreement and the Privacy Policy.

VIII. Handling of Violations and Harmful Acts

  1. You understand and agree: To maintain internet security and order and protect the legitimate rights and interests of network users, if Yuanshuo discovers or receives reports that you have violated relevant agreements, this Agreement, or relevant laws, regulations, and policies, Yuanshuo has the right, based on its own judgment, to unilaterally take one or more of the following measures at any time according to the corresponding situation (the duration of specific measures is determined by Yuanshuo based on the circumstances of your violation). Any losses resulting therefrom or any claims, demands, etc., asserted by any third party shall be borne by you:

    • Restrict, suspend, or terminate the use of part or all of the functions of this service;

    • Delete, block relevant content, or disconnect links;

    • Suspend or terminate your use of the Yuanshuo network service platform account;

    • If you are investigated by competent authorities or complained against by a third party, or if you complain against a third party, Yuanshuo has the right to provide necessary information of the relevant parties in the dispute (including but not limited to names, telephone numbers, certificates, etc.) to the relevant parties or competent authorities to resolve complaints and disputes promptly and protect the legitimate rights and interests of all parties;

    • Pursue your legal liability according to law.

IX. Intellectual Property Statement

  1. We enjoy corresponding rights to the materials protected by intellectual property or other laws contained in the platform; except for content for which users enjoy copyright according to law, the intellectual property of the overall content of the platform belongs to us.

  2. The intellectual property of the original information (text, pictures, videos, software, performances, etc.) you publish or upload on the Yuanshuo website belongs to you (or as separately agreed between you and a third-party content provider). However, based on the operational needs of the platform, you confirm that your act of publishing and uploading such information is deemed as granting us the right to use, copy, disseminate, etc., the intellectual property.

  3. Complaints or reports regarding information content. If your legitimate rights and interests are inadvertently infringed upon during your use of the platform, you have the right to notify us to take necessary measures for handling. If you discover illegal, non-compliant, or rule-violating situations during your use of the platform, you also have the right to report to us, and we will also promptly take necessary measures (deletion, blocking, disconnection of links, or restriction of functions, etc.) for handling.

  4. We have the right to inspect the information content you publish publicly. Once content is found that violates this Agreement, laws and regulations, the terms of this Agreement, or other supplementary agreements, or data or information linking to such content, we have the right to require you to modify or delete it. If you do not make changes, we have the right to promptly take necessary measures (deletion, blocking, disconnection of links, or restriction of functions, etc.) for handling.

X. Force Majeure and Other Exemptions

  1. You understand and agree that in the process of using this service, you may encounter risk factors such as force majeure that affect this service. Force majeure refers to objective events that are unforeseeable, insurmountable, unavoidable, and cause significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics, storms, and social events such as wars, unrest, and government actions. In the event of the above circumstances, Yuanshuo will strive to cooperate with relevant units as soon as possible to seek timely resolution. However, losses caused to you thereby shall be exempted from Yuanshuo's liability to the extent permitted by law.

  2. To the extent permitted by law, Yuanshuo shall not be liable for service interruption or obstruction caused by the following circumstances:

    • Damage caused by computer viruses, Trojans, other malicious programs, or hacker attacks.

    • Failure of the user's or Yuanshuo's computer software, systems, hardware, and communication lines.

    • Improper operation by the user or the user's use of this service through unauthorized means by Yuanshuo.

    • Outdated program versions, aging equipment, and/or compatibility issues.

    • Other circumstances beyond Yuanshuo's control or reasonably foreseeable.

  3. We do not guarantee the truthfulness, accuracy, and completeness of all information, content, or advertising publicity, etc., (hereinafter collectively referred to as "Information") from others or third parties obtained by you through the platform, except as expressly provided by law.

XI. Customer Service

  1. If you wish to exercise your rights regarding personal information, such as copying, deleting, changing, etc., or have objections to any measures taken by Yuanshuo regarding account restrictions, suspension, or termination, or encounter other problems during account use (such as complaints, appeals, supervision, reports, opinions, suggestions, etc.), you can contact us through Yuanshuo's customer service email, Yuanshuo's official platform online customer service, or Yuanshuo's customer service hotline. We will provide you with necessary assistance.

    • Customer Service Email: saies@yuanshuo.com

    • Customer Service Hotline: 400-999-3968

  2. You agree that Yuanshuo may send notices to you via email, SMS, etc., except as otherwise stipulated in the terms of this Agreement or agreed between both parties.

XII. Dispute Resolution

Any dispute arising from this Agreement shall be resolved through friendly negotiation between you and Yuanshuo. If negotiation fails, either party has the right to bring a lawsuit to the people's court with jurisdiction over Yuanshuo's domicile for resolution.

Anhui Yuanshuo Technology Co., Ltd.

Release Date: December 5, 2025