Anhui Yuanshuo Technology Co., Ltd. (hereinafter referred to as "We", "Us", or "Our") places great importance on the privacy and security of users' personal information. We will comply with legal and regulatory requirements, take corresponding security protection measures, and strive to protect the security and controllability of your user information.
Our website primarily serves enterprise users. We recommend that you primarily provide enterprise information during registration. If you need to submit personal information to us, please carefully read and thoroughly understand the full content of this "Privacy Policy" (hereinafter referred to as "this Policy"). We aim to explain through this Policy how our website and the services provided collect, use, store, and share your personal information, as well as how you can exercise your privacy rights.
Your use of our products or services, or continued use after we update this Policy, signifies your agreement to the content of this Policy (including updated versions) and your consent for us to collect, store, use, and share your relevant information according to this Policy. Your methods of indicating consent include, but are not limited to, actively clicking "Agree" or "Accept" options, signing, etc.
This Policy will help you understand the following:
How we collect and use your personal information.
How we use Cookie technology.
How we share, transfer, and publicly disclose your personal information.
How we protect and store your personal information.
How we handle the personal information of minors.
How your personal information is transferred globally.
Your rights.
Updates to the Privacy Policy.
How to contact us.
Dispute resolution.
1. How We Collect and Use Your Personal Information
(I) Scope of Personal Information
Personal information refers to any information recorded electronically or by other means that can, alone or in combination with other information, identify a specific natural person or reflect the activities of a specific natural person, excluding anonymized information. We will collect, use, store, and transmit users' personal information based on the principle of "minimization" and inform you of the purpose and scope of information use through user agreements, privacy policies, individual service interfaces, etc.
The personal information mainly involved in this agreement includes: Basic information (including personal name, phone number, email address, company name, job title, products you are interested in); Network identity identification information (including system account, mobile phone number, IP address); Personal online activity records.
(II) Methods of Collecting Personal Information
We only collect your personal information when you visit Yuanshuo's website, request Yuanshuo to provide related services, or when a third party shares your information with us. For information shared by third parties, we will receive and use your personal information in accordance with relevant laws, regulations, and third-party agreements, after confirming or requiring the third party to confirm the legality of the information source.
(III) We will only collect and use your personal information for the following purposes:
Website user registration and login;
You actively fill out interactive forms, etc., requesting services on website pages: If you wish to become our business partner, apply for a trial of our products, apply for compatibility certification with our products, learn about our company's business training information, participate in bidding activities we release, or apply for a position at our company, you can actively fill out the interactive forms provided on our website, providing us with your personal information and necessary documents to better provide you with a specific service and, when necessary, for our customer service personnel to contact you;
Community technical exchanges, questions, and posts;
Customer service and online communication inquiries;
Complaints and appeals: When you file a complaint or appeal with Yuanshuo, or when you are the subject of a complaint or a related party in a dispute, to facilitate contact with you or help resolve the complaint/appeal issue, or to verify content you posted on our website and clarify whether such content affects or harms our rights or the rights of others, we may also use the phone number you provided during registration to contact you.
Sending important notices and announcements to you;
Analyzing website operation to improve our products and services;
Protecting the security of our products, services, and customer or user data;
Receiving your relevant information provided by affiliated companies, business partners, and third parties;
Complying with and enforcing applicable legal requirements, relevant industry standards, or our agreements.
(IV) Authorization and Consent for Collecting and Using Personal Information
Please note that if you refuse our collection of your personal information, you will only be able to browse part of our website's content. You will be unable to use the extended experience business functions provided by our website or achieve the optimal experience, such as product trial functions, community exchange functions, etc., but this will not affect your normal browsing of this website.
Please note that as the products or services provided by our website to you are constantly updated, or different products or services require different personal information, if a product or service not mentioned above collects your information, we will separately explain the content of information collection to you through page prompts, interactive processes, website announcements, etc., before you use or apply to use the specific service provided by our website, to obtain your separate consent. Such explanation constitutes part of this Policy, and the personal information is subject to the terms of this Policy.
(V) Exceptions to Authorization and Consent for Collecting and Using Personal Information
You fully understand and agree that in the following circumstances, collection and use of your personal information do not require your authorization:
Circumstances related to national security and national defense security;
Circumstances related to public safety, public health, and significant public interests;
Circumstances related to criminal investigation, prosecution, trial, and execution of judgments, etc.;
Situations where there is sufficient evidence that the personal information subject has subjective malice or abuses rights;
Situations where responding to your request will cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
Circumstances involving trade secrets;
Other circumstances stipulated by laws and regulations.
2. How We Use Cookie Technology
(I) Use of Cookies
To meet your personalized needs for an online experience and to provide you with easier access, we may send one or more small data files called "Cookies" to your computer or mobile device. The Cookies assigned to you are unique and can only be read by a web server in the domain that issued the Cookie to you. The purpose is to simplify steps for repeated logins, store your browsing preferences, help determine your login status, and ensure account information security.
We will not use Cookies for any purpose other than those stated in this Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer. Most web browsers automatically accept Cookies, but you can usually modify your browser settings to refuse Cookies according to your needs. Alternatively, you can also clear all Cookies saved within the software. However, if you do so, you may need to personally change user settings each time you visit the Yuanshuo website, all previously recorded corresponding information will be deleted, and it may have a certain impact on the security of the services you use.
3. How We Share, Transfer, and Publicly Disclose Your Personal Information
(I) Sharing of Personal Information
After obtaining your explicit consent, we may share your personal information in the following ways:
Sharing your personal information with our affiliated companies: We will only share necessary personal information and will be bound by the purposes stated in the privacy policy. If an affiliated company wishes to change the purpose of processing personal information, it will seek your authorization and consent again. Our affiliated companies include any company or institution that we currently or will in the future control, are controlled by, or are under common control with, as well as the legal successors of the aforementioned companies or institutions. "Control" refers to directly or indirectly possessing the ability to influence the management of the mentioned company, whether through ownership, voting shares, contracts, or other legally recognized means.
We may entrust trusted business partners, service providers, etc., to provide website services. Therefore, we may share certain of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for lawful, legitimate, necessary, specific, and clear purposes and will only share the user information necessary to provide the service. Our partners are not authorized to use the shared user information for any other purpose.
We may share your personal information externally as required by laws and regulations, for litigation or arbitration resolution needs, or as requested by administrative or judicial authorities according to law.
(II) Transfer of Personal Information
Except in the following circumstances, we will not transfer your personal information to any company, organization, or individual.
Circumstances where we obtain your explicit authorization to transfer your personal information to a third party;
In the event of our merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the new company to continue receiving, processing, using, and transferring your information according to this Policy. If consensus cannot be reached, we will require the new company to seek your authorization again.
(III) Public Disclosure of Personal Information
We will only publicly disclose your user information under the following circumstances:
With your explicit consent or based on your active choice;
As required by law, legal proceedings, or mandatory requirements of government authorities, we may publicly disclose your personal information as required.
4. How We Store and Protect Your Personal Information
(I) Storage of Personal Information
Location of Information Storage We will, in accordance with legal and regulatory requirements, store user personal information collected within China within China. There is no collection of user information overseas.
Duration of Information Retention Generally, we will retain your personal information during the period you use our website or the services provided, and your personal information will be retained for the minimum period required by law.
Deletion or Anonymization of Stored Information Under the following circumstances, we will delete or anonymize your stored personal information: (1) You actively request us to delete personal information, such as canceling your Yuanshuo account; (2) Your personal information exceeds the retention period, except where prohibited by law from deletion or anonymization; (3) In the event our website ceases operations, we will notify you via push notifications or announcements and delete your personal information or anonymize it within the period stipulated by law.
(II) Protection of Personal Information
Data Security Technical Measures We Take We take your privacy and personal information security very seriously. We have adopted reasonable and feasible security protection measures in line with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage, or loss. For example, data exchanged between your browser and the server is protected by SSL protocol encryption; the website provides secure browsing via HTTPS protocol; encryption technology is used to enhance the security of personal information; trusted protection mechanisms are used to prevent personal information from malicious attacks; access control mechanisms are deployed to ensure that only authorized personnel can access personal information as much as possible.
Other Security Measures We Take to Protect Personal Information We manage the storage and use of personal information by establishing internal data security management specifications. We conduct comprehensive security control over data through information access confidentiality agreements, monitoring, and audit systems. We have also established an information protection responsibility department and a data security emergency response organization to promote and guarantee personal information security and enhance security awareness. We also regularly hold security and privacy protection training courses to strengthen awareness of the importance of personal information protection and conduct regular security audits.
Your Understanding: The internet environment is not 100% secure. We will do our best to ensure the security of the personal information you provide to us. If you have any questions about our personal information protection or discover that your personal information has been leaked (e.g., your account password has been stolen), you can contact us via the customer service email: saies@yuanshuo.com.
5. How We Handle the Personal Information of Minors
We highly value the protection of minors' personal information, especially children under 14 years of age. Our products, website, and services are intended for adults and primarily for enterprises. We do not recommend minors to register on our website.
If you are a minor, before using our website or services, you should obtain the prior written consent of your parents or legal guardians and ask your parents or legal guardians to read this Policy carefully. We will protect your personal information in accordance with laws and regulations and the requirements of this Policy.
For the creation of minor accounts with the consent of parents or legal guardians, we will only use, share, or disclose your information when permitted by law, with the explicit consent of parents or legal guardians, or when necessary to protect the minor.
If we discover that we have collected a minor's personal information without prior consent from the minor's parents or legal guardians, we will immediately delete the relevant data.
6. How Your Personal Information is Transferred Globally
In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within China. If it is necessary to transfer your personal information overseas, we will separately obtain your authorization and consent and protect the security of your personal information in accordance with laws and regulations and this Policy.
7. Your Rights
(I) Inquire About or Correct Your Personal Information
If you wish to inquire about or correct your personal information, you can contact us via the customer service email saies@yuanshuo.com. We have dedicated customer service personnel to assist you.
(II) Delete Your Personal Information
Under the following circumstances, you can contact us via the customer service email saies@yuanshuo.com to request deletion of your personal information:
Our processing of your personal information violates this Policy or other agreements with you;
Our processing of your personal information violates relevant laws and regulations;
We collected and used your personal information without obtaining your consent;
You no longer use our website or the products or services provided to you;
We no longer provide you with products or services.
When you delete information from our website, we may not immediately delete the corresponding information from the backup system but will delete it as soon as possible.
(III) Cancel Your Account
After you actively cancel your account, we will stop providing you with related services on our website and, upon your request, delete or anonymize your personal information, except as otherwise provided by laws and regulations.
(IV) Obtain a Copy of Personal Information
If you need a copy of the personal information we collect and store, you can contact us via the customer service email saies@yuanshuo.com for assistance in obtaining a copy of your personal information.
You can choose to actively revoke already granted authorization functions via the User Center.
8. Updates to the Privacy Policy
To continuously improve our website and the services provided, we may update this Policy subsequently. Please visit these pages regularly to understand and review such revisions. If we make significant changes to this Policy, we will also notify you by publishing a notice or announcement and re-obtain your explicit authorization and consent.
"Significant changes" referred to in this Policy include:
Major changes in the business model of the product, such as the purpose of processing personal information, the type of personal information processed, and how personal information is used;
Changes in the subject of the privacy policy due to business adjustments, transaction mergers and acquisitions, where the new receiving entity changes the original processing purpose and method;
Major changes in the main subjects with whom personal information is shared or publicly disclosed;
Major changes in users' personal information rights and how they are exercised;
Changes in the contact details of the person responsible for personal information protection and complaint channels;
When a personal information protection impact assessment report indicates that the product has a significant impact on personal rights and interests.
9. How to Contact Us
If you have any questions or comments about this Privacy Policy, or if you have any complaints or opinions regarding the processing of your personal information, please contact us by sending an email to saies@yuanshuo.com.
10. Dispute Resolution
Any dispute arising from this Policy shall be resolved through friendly negotiation between you and us. If negotiation fails, either party has the right to bring a lawsuit to the people's court with jurisdiction over our domicile for resolution.
Anhui Yuanshuo Technology Co., Ltd.
Release Date: December 5, 2025
User Agreement
Anhui Yuanshuo Technology Co., Ltd. Website User Registration Agreement
Welcome
to the website of Anhui Yuanshuo Technology Co., Ltd. (hereinafter
referred to as "Yuanshuo"). Please read all the following terms of
service carefully.
If
you do not agree to any of the following terms, please stop using this
website. Your use of or access to this website indicates your agreement
to be bound by the following terms.
I. General Provisions
This
Agreement includes the "Anhui Yuanshuo Technology Co., Ltd. Website
User Registration Agreement" and all types of rules, notices,
announcements, etc., already published or that may be published on this
website in the future (collectively referred to as "Rules"). All Rules
are an integral part of this Agreement and have the same legal effect as
the main body of this Agreement.
Please
fully understand that some services provided by this website require
you to become a registered user before use. Yuanshuo provides you with
the services under this Agreement in accordance with the provisions of
this Agreement and the operating rules issued from time to time. If you
choose not to register, it will not affect your ability to browse the
basic content of the website.
You
must agree: This website has the right to formulate and amend this
Agreement and/or various Rules from time to time as needed. When we
change the services or the content of the agreement, we will announce it
on this website. You can view historical versions via the user
agreement link without separate notification. The amended agreement and
rules take effect automatically upon release and become part of this
Agreement. From the date of Yuanshuo's announcement, you can choose to
continue using or terminate using the services provided by our website;
if you continue to use the services, it indicates that you have fully
read, understood, accepted, and will abide by the modified service or
agreement content; if you do not agree with the modified content, you
should immediately stop using the services.
II. User Account Rules
You
may need to provide some necessary information when registering or
using the platform services. You must ensure that the information filled
in and provided is true, accurate, and complete. Otherwise, you may not
be able to use the platform services, or your use may be restricted,
even affecting your ability to use specific functions of the platform.
You shall bear the responsibility and losses arising from the
information you provide being untrue, inaccurate, or incomplete.
The
platform has the right to decide whether to provide you with services
based on the authenticity, accuracy, completeness of the information you
provide, and whether it meets other conditions stipulated by the
platform services. If the information you provide changes during your
use of the platform services, you should update it promptly.
You
confirm that when you complete the registration process to use this
service, you should be a natural person, legal person, or other
organization with full capacity for civil rights and full capacity for
civil conduct.
After
successful registration, you will have an account. You will be fully
responsible for any damage caused to you, Yuanshuo, or any third party
due to your failure to keep your account and verification code safe.
If
Yuanshuo discovers that you are not the registrant of the account or an
authorized user of the registrant, Yuanshuo has the right to terminate
your use of that account without notice.
If
you need to deregister your account, you have the right to do so
through the methods and procedures published by the platform. We will
provide account deregistration service after verifying your identity and
resolving account-related disputes. After account deregistration, this
Agreement terminates, and we will stop providing services to you. Of
course, we also reserve the right to directly reclaim and deregister
your account and stop services if your account meets the following
conditions for recovery: (1) Violation of relevant laws and regulations;
(2) Violation of these Rules; (3) Other circumstances.
You must ensure that you log out of the website correctly at the end of each online session.
You
are responsible for keeping your account username, password, account
verification code, and other information secure. Otherwise, any legal
liability arising from such matters shall be borne by you. Any use of
the platform service login account and credentials is deemed by the
platform service as your own operation. The electronic information
records generated by such operations are valid evidence of platform user
behavior. If you discover any illegal use of your account or security
vulnerabilities, please notify us immediately.
Your
registered account may not be sold, transferred, lent, gifted, or
inherited in any way, except as otherwise provided by law, required by
judicial or administrative authorities with Yuanshuo's consent, and upon
providing qualified documents as required by this website and following
the operational procedures. Otherwise, you shall bear all resulting
consequences, losses, and responsibilities.
III. User Management
You
shall comply with local regulations, national laws, and relevant
international laws applicable to the respective services when using
various Yuanshuo network services.
You
guarantee the reasonable use of platform services and accept this
Agreement and other policies, rules, announcements, and statements
formulated and issued by us from time to time.
When using Yuanshuo network services, you must adhere to the following principles:
Comply with all network protocols, regulations, and procedures related to network services.
Do not use the network service system for any illegal purpose.
Do
not use the Yuanshuo network service platform to publish, transmit,
disseminate, or store content that endangers national security, national
unity, or social stability; or content that is defamatory,
pornographic, violent, causes unease to others, or violates national
laws, regulations, and policies; or set usernames containing such
content; publish, transmit, or disseminate illegal advertising
information, marketing information, or spam.
Do
not infringe upon the patent rights, copyrights, trademark rights,
reputation (goodwill) rights, portrait rights, privacy rights, property
rights, or any other legitimate rights and interests of Yuanshuo or any
third party.
Do
not maliciously fabricate or assist in fabricating facts, evaluations,
spreading rumors, or publishing information that disrupts social order
or social stability.
Do
not engage in any behavior that endangers computer network security,
including but not limited to: using unauthorized data or accessing
unauthorized servers/accounts; accessing public computer networks or
others' computer systems without permission and deleting, modifying, or
adding stored information; without permission, attempting to probe,
scan, test the weaknesses of the Yuanshuo network service platform or
network, or other actions that undermine network security; attempting to
interfere with or disrupt the normal operation of the Yuanshuo network
service platform or website, deliberately spreading malicious programs
or viruses, or other actions that破坏干扰正常网络信息服务; forging TCP/IP packet
names or parts of names; using the platform and services to upload any
content harmful to network health such as viruses, trojans, or worms.
Do
not engage in other behaviors prohibited by laws, regulations,
policies, public order, good customs, social morality, or that infringe
upon the legitimate rights and interests of other individuals,
companies, social groups, or organizations.
Do not publish content containing other information prohibited by laws and administrative regulations.
For
the Yuanshuo Online Service Platform, as it provides you with real-time
community interaction and communication functions, if you wish to use
these platform functions, you need to additionally check and agree to
the [Yuanshuo Online Service Platform Community User Management Regulations]
before posting or commenting. The corresponding rules will also be
linked in specific locations within the Online Service Platform section
for your timely review.
IV. Website Content Statement
The
Yuanshuo website contains content owned, operated, licensed, and/or
controlled by Yuanshuo, protected by copyright, trademark, trade secret,
or other proprietary rights ("Website Content"). Yuanshuo reserves all
rights to such Website Content. Yuanshuo grants you a limited,
revocable, non-sublicensable right to view the Website Content solely
for your internal use of the website. Furthermore, certain Website
Content, including but not limited to text, images, data, opinions,
suggestions, web pages, or links, may be used to a limited extent as
permitted by laws and regulations.
The
Yuanshuo website strives to provide accurate materials and information,
but Yuanshuo does not guarantee the accuracy, completeness,
sufficiency, or reliability of these materials and content. Yuanshuo
expressly disclaims liability for errors or omissions in these materials
and content and makes no express or implied warranties regarding these
materials and content, including but not limited to warranties of title,
non-infringement of third-party rights, quality, and absence of
computer viruses.
Yuanshuo
may modify the content on this website at any time without any notice
or prompt. To obtain the latest version of information, please visit
this website regularly.
Yuanshuo
does not make any promises, guarantees, or endorsements regarding any
products, services, or information provided on the website. All products
and services sold shall be subject to the sales contracts and terms
separately signed between Yuanshuo and you.
V. Products or Services Provided
Due
to the international or borderless nature of the internet, the
information provided through this website is also international.
Therefore, not all products or services mentioned on this website are
available in your country or region. Please contact your local sales
representative or agent to learn about the products or services
available in your country or region.
VI. Third-Party Links
The
Yuanshuo website may retain links to third-party websites or URLs.
Accessing these links is at your own discretion. Yuanshuo does not
guarantee the accuracy, completeness, sufficiency, or reliability of any
information, data, opinions, pictures, statements, or suggestions
provided on these links. Yuanshuo provides these links solely for
convenience and does not signify Yuanshuo's endorsement or
recommendation of such information, nor for promotional or advertising
purposes.
VII. Use of Personal Information
Typically,
you do not need to provide any personal information to browse
Yuanshuo's website. For specific purposes, if you voluntarily provide
your name (including pinyin and similar forms), email address, telephone
number, contact address and postal code, desired services or preference
information, verification code, and other personal information required
for registration or subscription to electronic information, it
indicates that you understand the specific purpose and agree that
Yuanshuo may use the personal information you voluntarily provide to
achieve that specific purpose. Regarding how Yuanshuo uses your personal
information, please refer to the [Privacy Policy]. The [Privacy Policy] is an integral part of the Yuanshuo User Registration Agreement.
As
Yuanshuo's products (including products from subsidiaries controlled by
Yuanshuo) are trialed and downloaded through this website, if you wish
to download and trial the corresponding subsidiary products, it will be
done through this website. Your trial application, download records, and
user information saved on this website may be sent to the corresponding
subsidiary. Yuanshuo will strictly supervise the subsidiary's use and
storage of your personal information in accordance with this Agreement
and the Privacy Policy.
VIII. Handling of Violations and Harmful Acts
You
understand and agree: To maintain internet security and order and
protect the legitimate rights and interests of network users, if
Yuanshuo discovers or receives reports that you have violated relevant
agreements, this Agreement, or relevant laws, regulations, and policies,
Yuanshuo has the right, based on its own judgment, to unilaterally take
one or more of the following measures at any time according to the
corresponding situation (the duration of specific measures is determined
by Yuanshuo based on the circumstances of your violation). Any losses
resulting therefrom or any claims, demands, etc., asserted by any third
party shall be borne by you:
Restrict, suspend, or terminate the use of part or all of the functions of this service;
Delete, block relevant content, or disconnect links;
Suspend or terminate your use of the Yuanshuo network service platform account;
If
you are investigated by competent authorities or complained against by a
third party, or if you complain against a third party, Yuanshuo has the
right to provide necessary information of the relevant parties in the
dispute (including but not limited to names, telephone numbers,
certificates, etc.) to the relevant parties or competent authorities to
resolve complaints and disputes promptly and protect the legitimate
rights and interests of all parties;
Pursue your legal liability according to law.
IX. Intellectual Property Statement
We
enjoy corresponding rights to the materials protected by intellectual
property or other laws contained in the platform; except for content for
which users enjoy copyright according to law, the intellectual property
of the overall content of the platform belongs to us.
The
intellectual property of the original information (text, pictures,
videos, software, performances, etc.) you publish or upload on the
Yuanshuo website belongs to you (or as separately agreed between you and
a third-party content provider). However, based on the operational
needs of the platform, you confirm that your act of publishing and
uploading such information is deemed as granting us the right to use,
copy, disseminate, etc., the intellectual property.
Complaints
or reports regarding information content. If your legitimate rights and
interests are inadvertently infringed upon during your use of the
platform, you have the right to notify us to take necessary measures for
handling. If you discover illegal, non-compliant, or rule-violating
situations during your use of the platform, you also have the right to
report to us, and we will also promptly take necessary measures
(deletion, blocking, disconnection of links, or restriction of
functions, etc.) for handling.
We
have the right to inspect the information content you publish publicly.
Once content is found that violates this Agreement, laws and
regulations, the terms of this Agreement, or other supplementary
agreements, or data or information linking to such content, we have the
right to require you to modify or delete it. If you do not make changes,
we have the right to promptly take necessary measures (deletion,
blocking, disconnection of links, or restriction of functions, etc.) for
handling.
X. Force Majeure and Other Exemptions
You
understand and agree that in the process of using this service, you may
encounter risk factors such as force majeure that affect this service.
Force majeure refers to objective events that are unforeseeable,
insurmountable, unavoidable, and cause significant impact on one or both
parties, including but not limited to natural disasters such as floods,
earthquakes, epidemics, storms, and social events such as wars, unrest,
and government actions. In the event of the above circumstances,
Yuanshuo will strive to cooperate with relevant units as soon as
possible to seek timely resolution. However, losses caused to you
thereby shall be exempted from Yuanshuo's liability to the extent
permitted by law.
To
the extent permitted by law, Yuanshuo shall not be liable for service
interruption or obstruction caused by the following circumstances:
Damage caused by computer viruses, Trojans, other malicious programs, or hacker attacks.
Failure of the user's or Yuanshuo's computer software, systems, hardware, and communication lines.
Improper operation by the user or the user's use of this service through unauthorized means by Yuanshuo.
Outdated program versions, aging equipment, and/or compatibility issues.
Other circumstances beyond Yuanshuo's control or reasonably foreseeable.
We
do not guarantee the truthfulness, accuracy, and completeness of all
information, content, or advertising publicity, etc., (hereinafter
collectively referred to as "Information") from others or third parties
obtained by you through the platform, except as expressly provided by
law.
XI. Customer Service
If
you wish to exercise your rights regarding personal information, such
as copying, deleting, changing, etc., or have objections to any measures
taken by Yuanshuo regarding account restrictions, suspension, or
termination, or encounter other problems during account use (such as
complaints, appeals, supervision, reports, opinions, suggestions, etc.),
you can contact us through Yuanshuo's customer service email,
Yuanshuo's official platform online customer service, or Yuanshuo's
customer service hotline. We will provide you with necessary assistance.
Customer Service Email: saies@yuanshuo.com
Customer Service Hotline: 400-999-3968
You
agree that Yuanshuo may send notices to you via email, SMS, etc.,
except as otherwise stipulated in the terms of this Agreement or agreed
between both parties.
XII. Dispute Resolution
Any
dispute arising from this Agreement shall be resolved through friendly
negotiation between you and Yuanshuo. If negotiation fails, either party
has the right to bring a lawsuit to the people's court with
jurisdiction over Yuanshuo's domicile for resolution.
